Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with a smooth and efficient shopping experience, and this policy outlines the shipping process for your order.

1. Order Processing Time

  • Processing Time: All orders are processed within 1-3 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the following business day.
  • Order Confirmation: After placing an order, you will receive an email confirmation. Once your order ships, you will receive another email with tracking details.

2. Shipping Methods & Delivery Time

We offer multiple shipping methods to accommodate your needs:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-4 business days
  • Express Shipping: 1-2 business days (for eligible locations)

Note: Delivery times may vary depending on your location and external factors such as weather or carrier delays.

3. Shipping Rates

Shipping rates are calculated during checkout based on:

  • Destination
  • Package weight
  • Delivery method

We offer free standard shipping on orders over $[X]. For international shipments, additional fees, including customs duties, may apply.

4. International Shipping

We currently ship to the following countries: [List of countries]. International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

5. Tracking Your Order

Once your order has shipped, we will provide you with a tracking number. You can track your shipment on the carrier's website. If you have trouble tracking your order, please contact our customer support.

6. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you realize there is an issue with your address, contact us immediately to make any necessary changes.

7. Shipping Delays

We do our best to ensure timely delivery, but sometimes delays can occur due to weather, holidays, or carrier issues. If there is a significant delay, we will notify you as soon as possible.

8. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us immediately. We will assist you in filing a claim with the carrier and getting the issue resolved. For damaged goods, we may ask for photos of the damage to expedite the process.

9. Returns & Exchanges

For information on returning or exchanging an item, please refer to our Return & Exchange Policy. Items returned must be in original condition and packaging to be eligible for a refund or exchange.

10. Customer Support

If you have any questions regarding shipping or need assistance with your order, please contact our customer support team:

We’re here to help!